Effective Date: September 27th, 2018
Please read the information below:
- Information we collect about you
- EEA Residents
- Where we store data
- How we use your information
- Disclosure of your information
- Updating or correcting your personal data
- Canceling your account or deleting your personal data
- Choices regarding control of your personal data
- Lawful Bases for Processing
- Information related to data collected through the our service
- Data Security
- User Names and Passwords
- Cookies and other technologies
- Direct Marketing
- How do you contact us with questions?
We do provide services only to adults. If you are below the age of 18, you may not use our website.
If we learn we have collected or received personal information from a child under 18, we will delete that information.
If you believe we might have any information from or about a child under 18, please contact us at firstname.lastname@example.org
2. INFORMATION WE COLLECT ABOUT YOU
In order to offer our services, we need to collect information from our customers. Here is a summary of the information that we collect from our customers and what we do with it:
(a) We collect your name, email address, and IP address. We need this information to provide you with our Services, for example, to confirm your identity and contact you.
(b) You may voluntarily provide additional information related to the registered account such as any API key provided or images or videos you choose to upload.
(b) We collect data about how and when you access your account in order to give you access and at the same time improve our Services.
(c) When you voluntarily share personal information with us in the course of offering your course and using our services, we store that Personal Information.
(d) When transactions between you and our website involve payment by credit card, debit card, checks, money orders, and/or third party online payment services, we will collect information related to the transaction as part of the course of doing business with you, including billing address, telephone number, and other information related to the transaction.
This information is collected when you sign up for our services, when you access our services or otherwise provide us with the information. In some circumstances, when you have given us express permission, we will also use and store your personal information.
3. RESIDENTS OF THE EUROPEAN ECONOMIC AREA (“EEA”)
We work with merchants and users around the world, including in the EEA. Please note that as part of our service, we may transfer your personal information to other regions, including to Canada and the United States.
Additionally, if you are located in the EEA, you have certain rights under European law with respect to your personal data, including the right to request access to, correct, amend, delete, or limit the use of your personal data. In order to exercise these rights, please reach out to us using the contact information below.
4. WHERE WE STORE DATA
5. HOW WE USE YOUR INFORMATION
We use information held about you in the following ways:
(a) To present content from our Services in an effective manner for you and for your computer
(b) To provide you with information, products or services that you request from us or which we feel may interest you
(c) To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection
(d) If you pay for Services using a credit card, we will transmit your credit card data to the appropriate credit card company and/or credit card payment processing company
(e) To allow you to participate in interactive features of our Services, when you choose to do so
(f) To contact you about our Services
(g) In any other way we may describe when you provide the information or when we prompt you regarding a new use of information about you.
6. DISCLOSURE OF YOUR INFORMATION
(a) We provide and support some of our Services through contractual arrangements with service providers and other third parties. We and our service providers use your personal data to operate our Websites and to deliver Services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on our Websites; and provide order information to third parties that help us deliver the Services.
(c) In the event that Laundry Ladies decides to sell all or part of its stock or assets or enter into a merger, we reserve the right to include your data, including personal data, among the assets transferred to the acquiring or surviving company.
7. UPDATING OR CORRECTING YOUR PERSONAL DATA
We offer settings to control and manage the personal data we have about you, including the ability to:
(a) Delete Data: You can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide Services to you).
(b) Amend or Rectify Data: You can edit some of your personal data through your account. You can also ask us to amend your data in certain cases, particularly if it is inaccurate.
(c) Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
(d) Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.
You may change your personal data associated with your account on your “My Profile” tab.
8. CANCELING YOUR ACCOUNT OR DELETING YOUR PERSONAL DATA
You may choose to let your subscription lapse, in which case we will retain your information for a reasonable period of time in case you choose to re-subscribe.
You may choose to close your account in which case we will delete your information, including your learning history, within 60 days of your request. However, we may retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), comply with contractual obligations (including an agreement between Laundry Ladies and your enterprise sponsor), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Service or Website Use Policy, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed. You can close your account on your “My Profile” tab.
9. CHOICES REGARDING CONTROL OF YOUR PERSONAL DATA
You can access some of the information that we collect about you. For example, by logging into your account, you can access information regarding recent orders from the Websites; certain personal data we maintain about you; your communication preferences; and your payment settings.
With respect to your communications preferences, you can unsubscribe from newsletters by following the instructions included in the newsletter you receive, or you can log into your account and update your newsletter and email subscription options. If your email address has changed and you would like to continue to receive newsletters, you will need to access your account, update your email address information in your account, and sign-up again for the newsletter. Occasionally we may send out emails concerning website disruptions.
10. LAWFUL BASES FOR PROCESSING
We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g., to deliver the Services you have requested) and “legitimate interests.”
Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object.
11. INFORMATION RELATED TO DATA COLLECTED THROUGH THE LAUNDRY LADIES SERVICE
12. DATA SECURITY
Access by you to your account is available through a password and/or unique username selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone, that you change your password often using a combination of letters and numbers, and that you ensure you use a secure web browser. We cannot be held accountable for activity that results from your own neglect to safeguard the secrecy of your password and username. If you share a computer with anyone, you should always log out of your account after you are finished in order to prevent access to your information from subsequent users of that computer.
Please notify Customer Support as soon as possible if your username or password is compromised.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed and we shall have no liability to you or any third party for loss, misuse, disclosure or alteration of such information; and (c) any such information and data may be viewed or tampered with in transit by a third party.
In the unlikely event that we believe that the security of your personal data in our control may have been compromised, we will try to notify you. To the extent you have provided us with your email address, we may notify you by email and you agree to our use of email as a means of such notification. If you prefer for us to use another method to notify you in this situation, please contact Customer Support with the alternative contact information you wish to be used.
13. USER NAMES AND PASSWORDS
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a username and password for access to certain parts of our website, you are responsible for keeping the username and password confidential. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.
14. COOKIES AND OTHER TECHNOLOGIES
15. DIRECT MARKETING
We currently do not share personal data with third parties for their direct marketing purposes without your permission.
17. HOW DO YOU CONTACT US WITH QUESTIONS?
If you are in the United States:
Laundry Ladies, Inc.